FAQs
Do you offer free shipping?
Yes, we do. Every order includes free delivery with no minimum spend. We keep things simple so you can focus on choosing the pieces you love.
What is Boutique Clara?
Discover thoughtfully curated fashion pieces designed to bring effortless everyday style, confidence, and timeless elegance into your wardrobe.
How long will my order take to arrive?
Orders are prepared within 1–2 business days, and delivery typically takes 3–7 business days. In most cases, your parcel will arrive within 4–9 business days. Once it’s on the way, you’ll receive a tracking link to follow its journey.
What should I do if my order hasn’t arrived?
Start by checking your tracking link for the latest updates. If your order has not arrived after 7 business days, please email contact@boutique-clara.com and we will look into it for you.
Do you ship outside Ireland?
At the moment, we deliver exclusively within Ireland. This allows us to maintain a consistent and reliable experience for our customers.
Can I return an item if it’s not right for me?
Yes, of course. You have 60 days from the delivery date to request a return. Simply email contact@boutique-clara.com, and we will guide you through the process.
How long does it take to receive a refund?
After your return has been received and checked, refunds are processed within 7 business days. Your bank or payment provider may take a little extra time to complete the transfer.
Do you offer exchanges?
Yes, exchanges are available. If you would like a different size or style, just reach out to contact@boutique-clara.com and we will assist you.
Which payment methods can I use?
We accept American Express, Apple Pay, Google Pay, Klarna, Maestro, Mastercard, Shop Pay, UnionPay, Visa. All payments are processed securely.
Is my personal information protected?
Yes. Your privacy and security are very important to us. We use secure systems to protect your information and ensure your checkout experience is safe.
Can I change or cancel my order after placing it?
If your order has not yet been processed, we may be able to make changes or cancel it. Please contact us as soon as possible after placing your order.
Still have a question?
We are always happy to help. Send us a message at contact@boutique-clara.com and our team will get back to you as quickly as possible.