Refund policy
At Boutique Clara, we want you to feel confident every time you shop with us. If something isn’t quite right, we’re here to make the return process simple and straightforward.
Returns
You have 60 days from the date your order is delivered to request a return.
To be eligible, items must be:
- Unworn and unused
- In their original condition
- Returned with all original packaging
We do not charge any restocking fees.
How to Start a Return
To begin your return, please email contact@boutique-clara.com with your order number. Our team will guide you through the next steps.
Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping service to ensure your return reaches us safely.
Exchanges
If you would like a different size or style, exchanges are available upon request. Simply mention this in your email, and we will assist you.
Refunds
Once your return is received and inspected, your refund will be processed within 7 business days.
Please note that your bank or payment provider may take additional time to complete the transaction, depending on their processing times.
If you have any questions or need assistance at any point, feel free to reach out to contact@boutique-clara.com. We’re always happy to help.